If you do have to pay Customs Duty though, the amount payable is usually calculated based on the value of the goods and the type of goods being imported. For example, many countries have a 'low value threshold' below which they do not charge any Customs Duty. Whether Customs Duty is payable, and by how much, depends on a whole lot of different things. If Customs Duty is payable to your territory, you'll be responsible for paying it to the authorities, so SunFounder isn't involved in this process. This is charged by the local customs authority where the goods are being imported into. When goods are imported into a different country or customs territory, there is a charge called Customs Duty that must apply. Such as the products you buy on our site - can't simply be shipped freely from country to country. Once your parcel leaves our warehouse, we cannot control any delays after that point. * Delivery Time - These are the delivery estimates provided by our shipping partners and apply from point of dispatch, not from point of sale. You can track on or UPS(Orders Over $400) Shipping Method and Delivery Times DHL(Orders Over $400) If you haven't received an email yet, please reach out to us at service our sales staff will contact you ASAP. I DON'T HAVE AN ACCOUNT YETĪs soon as your order is packed and shipped, you'll receive a shipping confirmation email. You will then be able to track your order through the tracking link on the email. If the order has been fulfilled, click onto the order information & you can find your tracking information here. How do I track my order? GOT A SUNFOUNDER ACCOUNT?Įasy Peasy! Log into your account through the online store, check out the fulfilment status against your recent order. EuropeĪustria, Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, etc. Hong Kong SAR, Japan, Macao SAR, Malaysia, Philippines, Russia, Singapore, South Korea, Thailand, Vietnam, etc. NOTE: All the orders will be shipped from our China warehouse. If you don't find your country in the delivery area, please reach out to our sales staff will contact you ASAP.įor distributors, please contact us at more shipment details. You may check if the free shipping method is available to your country in the Delivery Area below. Generally, we will ship the orders with Free Shipping, without the minimum order amount requirement. You will receive a shipping confirmation email from our system when the shipping information has been uploaded. Weekend orders are shipped on the following Monday. Usually, we are able to ship orders the next day.
All orders are processed within 24 hours after they are placed.
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